Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Warehouse for Less ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

These Terms apply to all users of our services, including but not limited to customers, visitors to our website, and any other parties who access or use our warehouse and logistics services.

2. Description of Services

Warehouse Services

We provide comprehensive warehouse and logistics services including:

• Storage and warehousing solutions
• Inventory management and tracking
• Order fulfillment and distribution
• Pick, pack, and ship services
• Cross-docking and transloading
• Specialized storage (climate-controlled, hazmat, etc.)
• Transportation and logistics coordination

Service Locations

Our services are currently available at the following locations:

• Bensalem, Pennsylvania
• La Porte, Indiana
• Terra Haute, Indiana
• Orangeburg, South Carolina

3. Service Agreement and Pricing

Service Agreements

Specific terms for warehouse services will be outlined in individual Service Agreements or Statements of Work. These documents will include:

• Scope of services to be provided
• Pricing structure and payment terms
• Service level agreements and performance metrics
• Duration of service and termination clauses
• Special requirements or handling instructions

Pricing and Payment

Pricing for our services is based on various factors including:

• Storage space requirements (square footage)
• Volume of goods and inventory turnover
• Special handling or storage requirements
• Additional services requested
• Duration and terms of service agreement

Payment terms will be specified in your Service Agreement. Generally:

• Invoices are issued monthly in advance
• Payment is due within 30 days of invoice date
• Late payments may incur additional fees
• We reserve the right to suspend services for non-payment

4. Customer Responsibilities

Accurate Information

You agree to provide accurate, complete, and current information regarding:

• Your business and contact information
• Description and characteristics of goods to be stored
• Special handling or storage requirements
• Hazardous materials or restricted items
• Insurance coverage and valuation of goods

Compliance

You are responsible for ensuring that:

• All goods comply with applicable laws and regulations
• Proper documentation accompanies all shipments
• Hazardous materials are properly declared and labeled
• All necessary permits and licenses are obtained
• Goods are properly packaged and prepared for storage

Prohibited Items

The following items are prohibited from storage in our facilities:

• Illegal substances or contraband
• Perishable goods without proper arrangements
• Hazardous materials without proper documentation
• Items that pose a safety or security risk
• Goods that violate intellectual property rights

5. Liability and Insurance

Limitation of Liability

Our liability for loss or damage to your goods is limited to:

• The actual cash value of the goods at the time of loss
• Maximum of $0.60 per pound per article unless higher value is declared
• Exclusions for acts of God, natural disasters, and force majeure events
• Exclusions for inherent vice or defects in the goods

Insurance Requirements

You are strongly encouraged to maintain adequate insurance coverage for your goods. We recommend:

• Comprehensive cargo insurance
• General liability coverage
• Coverage for goods in transit
• Business interruption insurance

Claims Process

Claims for loss or damage must be:

• Reported in writing within 30 days of discovery
• Accompanied by supporting documentation
• Filed within one year of the date of loss
• Processed according to our claims procedures

6. Data Protection and Privacy

We are committed to protecting your privacy and personal information. Our data practices are governed by our Privacy Policy, which includes:

• Collection and use of personal and business information
• Security measures to protect your data
• Your rights regarding your personal information
• Procedures for data access, correction, and deletion

7. Intellectual Property

All content on our website and in our materials, including but not limited to text, graphics, logos, images, and software, is the property of Warehouse for Less or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to extract source code
• Create derivative works based on our content

8. Termination

Termination by Customer

You may terminate services by providing written notice as specified in your Service Agreement, typically:

• 30 days advance notice for month-to-month agreements
• 90 days advance notice for annual agreements
• Immediate termination for cause with proper justification

Termination by Company

We may terminate services immediately for:

• Non-payment of fees or charges
• Breach of these Terms or Service Agreement
• Storage of prohibited or dangerous items
• Violation of applicable laws or regulations
• Conduct that threatens safety or security

Effect of Termination

Upon termination:

• You must remove all goods from our facilities
• Outstanding fees and charges become immediately due
• We may dispose of abandoned goods after proper notice
• Confidentiality obligations continue to apply

9. Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to:

• Natural disasters, earthquakes, floods, or severe weather
• Acts of war, terrorism, or civil unrest
• Government actions, regulations, or sanctions
• Labor strikes, lockouts, or work stoppages
• Pandemics, epidemics, or public health emergencies
• Utility failures or infrastructure breakdowns

10. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state where services are primarily performed, without regard to conflict of law principles.

Dispute Resolution Process

Any disputes arising from these Terms or our services shall be resolved through:

1. Direct Negotiation: Good faith discussions between the parties
2. Mediation: Non-binding mediation with a qualified mediator
3. Arbitration: Binding arbitration under applicable arbitration rules
4. Litigation: Court proceedings as a last resort

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon:

• Posting updated Terms on our website
• Providing notice to customers via email
• Including notice in monthly statements

Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

13. Entire Agreement

These Terms, together with any Service Agreements and our Privacy Policy, constitute the entire agreement between you and Warehouse for Less regarding the use of our services and supersede all prior agreements and understandings.